FAQ

• TRAVEL TO CROATIA:
  If you are traveling to Croatia please click on getting to Croatia for more detailed information.
• TRAVEL TO GREECE:
  If you are traveling to Greece please click on getting to Greece for more detailed information.
• TRAVEL TO MALTA:
  If you are traveling to Malta please click on getting to Malta for more detailed information.
• TRAVEL TO MONTENEGRO:
  If you are traveling to Montenegro please click on getting to Montenegro for more detailed information.

If you’re traveling to Croatia, Greece, Malta or Montenegro you’ll need a passport that is valid for at least 90 days. Those traveling from certain countries may require a visa. We recommend using VisaHQ to find out if you require any visas to enter the country – www.visahq.co.uk

PARTY ROUTE:
Check-in desk is open from 10 AM until 5 PM in your departure marina. Let us know in advance if you have a late flight.
We aim to sail out around 6-7 PM.
We return to the Marina Friday afternoon and the latest check-out time is until 9 AM on Saturday morning.
If you have to go earlier you can do an early check-out. Please let us know in advance if you require early check-out.

ULTRA ROUTE:
Check-in desk is open from 10 AM until 5 PM in your departure marina. Let us know in advance if you have a late flight.
Ultra Week 1: We aim to sail out on Saturday around 6-7 PM.
Ultra Week 2: We’ll set sails on Monday morning around 9 AM.
We return to the Marina Friday afternoon and the latest check-out time is until 9 AM on Saturday morning.
If you have to go earlier you can do an early check-out. Please let us know in advance if you require early check-out.

DUBROVNIK ROUTE :
Check-in desk is open from 10 AM Saturday until 8 AM Sunday in your departure marina. Let us know in advance if you have a late flight.
We aim to sail out Sunday around 9 AM.
We dock to our final Marina Friday afternoon and the latest Check-out time is until 9 AM on Saturday morning.
If you have to go earlier you can do an early check-out. Please let us know in advance if you require early check-out.

ATHENS ROUTE:
Check-in desk is open from 9 AM until 1 PM in your departure marina, Alimos Athens. Let us know in advance if you have a late flight.
We aim to sail out around 2 PM.
We return to the Alimos marina Friday afternoon and the last check-out time is until 9 AM on Saturday morning.
If you have to go earlier you can do an early check-out. Please let us know in advance if you require early check-out.

MALTA ROUTE:
Check-in desk is open from 12 AM until 4 PM in your departure Kalkara marina, Kalkara. Let us know in advance if you have a late flight.
We aim to sail out Sunday around 9 AM.
We return to the Kalkara marina Friday afternoon and the last check-out time is until 9 AM on Saturday morning.
If you have to go earlier you can do an early check-out. Please let us know in advance if you require early check-out.

MONTENEGRO ROUTE:
Check-in desk is open from 10 AM Saturday until 8 AM Sunday in your departure Kotor marina.
Let us know in advance if you have a late flight.
We aim to sail out Sunday around 9 AM.
We return to Kotor marina Friday afternoon and the latest Check-out time is until 9 AM on Saturday morning.
If you have to go earlier you can do an early check-out. Please let us know in advance if you require early check-out.

NOTE: Only premium spots and boats get groceries for breakfast and lunch

“Groceries for breakfast and lunch” are included only in premium bookings and delivered straight to your yachts on Saturday afternoon before you start your sailing trip. It includes all basic household items necessary for the week on the yacht. Breakfast groceries such as cereals (corn flakes and muesli), fruit, Nutella, ham, bacon, cheese, spread cheese, butter, mozzarella, eggs, milk, yoghurt, coffee and tea.

Mediterranean style groceries for the light lunch include pasta, rice, tomato sauce, pesto, cooking cream, Parmigiano, canned tuna, olives, vegetables (like tomato, cucumbers, zucchini, onion…), fresh fruit (like bananas, watermelon, peaches, apples…), olive oil, sunflower oil, balsamic vinegar and salt and pepper.

You’ll get a couple of litres of soft drinks (orange and apple juice) and bottled water.
Furthermore, the package contains paper towels, soaps, dishwasher detergent, sponges, toilet papers and garbage bags.

With the food packages provided, simple preparation is required. There are enough groceries for breakfast and one meal per day (half board) but you have to prepare it by yourself. You are also required to keep the yacht tidy and clean the dishes.

NOTE: Those who are booking the full yacht have the option of booking the hostess who will cook and prepare the meals and clean after.

We are not going to control how much you eat and how often you are preparing your meals. As said, there are enough groceries for breakfast and one meal per day (half board). If you run out of food you may bring your own food and drinks onboard any time at no additional charge. There are local shops and supermarkets at most shore stops to resupply if needed.

You will be required to prepare your own food and clean up after yourself. Don’t worry – you are not alone on the yacht and everyone may choose to rotate duties. Keep in mind that the skipper is also a part of the crew. Don’t forget to prepare a meal for him/her as well!

NOTE: Those who are booking the full yacht have the option of booking a hostess who will cook and prepare the meals and clean after.

Since there is always a lot of work to be done around the boat to keep everything in order, every task must be properly delegated between the crew.

Primary duties of a hostess are taking care of the cleanliness and tidiness of the boat and preparing the meals for the crew.

She is responsible for:

• Keeping the common boat areas nice and tidy (kitchen, salon, deck, cockpit)
• Preparing light breakfast for the crew and the skipper
• Preparing light lunch for the crew
• Washing the dishes
• Changing the toilet bin once daily or more if necessary
• Taking out the trash

NOTES:
Hostess does not clean the toilets used by the guests but she will replace the toilet bin every day. Hostess does not clean cabins as they are considered private guest rooms unless she is asked.

Our hostesses are educated and well informed so they can help you regarding everything you want to know about your SailWeek.

Consider her and skipper as a part of your group. They will answer all your questions, give recommendations and explain things regarding the local traditions.

If you are booking a hostess you have to save a cabin for her and the skipper. If there are crew cabins on the boat, they are occupied by our staff. If there are no crew cabins on the boat, you have to save one bunk bed or a double bed cabin for the hostess and the skipper.

It is a fundamental requirement that everyone using our services has a personal travel insurance policy. It is your responsibility to buy personal travel insurance. It should cover adventurous activities such as sailing, medical expenses including repatriation, loss or damage to baggage and personal belongings, money and public liability, cancellation of the flights, trips, excursions, lost luggage, death in a family, visa problems, injuries, pregnancy, etc.

By booking, you agree that all members of your party will have comprehensive travel insurance for the duration of your trip.

Bring a combination of beach clothes, casual clothes, and evening – if you like to go out and dress up! Most of our guests over pack for the week.

Check more on our blog: What to pack for SailWeek

You must ensure that you do not have any medical conditions that may inhibit travelling with SailWeek. The sailing trip is not strenuous (unless you want it to be). Guests are not required to perform any physical activity. However, you may choose to participate in sailing, snorkeling, and other sporting activities.

If you have concerns or questions regarding health requirements, please contact us.

If you or any member of your party have any disabilities, it is extremely important that we make the necessary arrangements to make your holiday go smoothly.

We must therefore insist that you contact our offices at info@sailweek.tours before completing any reservation to ensure compatibility for the holiday that you chose.

We will take many photos throughout the trip and share as many as we can. Occasionally, we may use photographs taken of guests for promotional purposes or on our website. We do not use paid models – we feature shots of real people on sailing holidays with us.

If you prefer not to be in the photographs please notify us when you board so the photographer can avoid taking shots of you.

We encourage our guests to take their own photos to share with friends and the rest of the crew by tagging #SailWeek, #SailWeekCroatia, #SailWeekGreece, #SailWeekMalta,  #SailWeekMontenegro on social media.

SailWeek wristband is included in the price. It identifies you as a member of the SailWeek group including all of the benefits such as entrance to selected parties/clubs and discounts on extra activities that we offer or organize during the sailing week.

PRICES IN CROATIA:

• Beer – €2 to €5
• Cocktails – €6 to €15
• Shots – €2,5 to €8
• Coffee – €1,5 to €4
• Soft drinks – €2 to €4
• Bottled water – €1 to €3
• Fast Food – €3,5 to €7,5 (Burgers, pizza, sandwiches, etc.)
• Dinner with Wine – €20 to €40 (At good local restaurants)

PRICES IN GREECE:

• Beer – €4 to €6
• Cocktails – €5 to €10
• Shots – €3 to €6
• Coffee – €1,5 to €4
• Soft drinks – €2 to €4
• Bottled water – €0,5 to €3
• Fast Food – €5 to €8 (Burgers, pizza, sandwiches, etc.)
• Dinner with Wine – €15 to €30 (At good local restaurants)

PRICES IN MALTA:

• Beer – €1.50 to €3
• Cocktails – €4 to €10
• Shots – €1 to €4
• Coffee – €1 to €4
• Soft drinks – €1 to €3
• Bottled water – €0,5 to €2
• Fast Food – €3 to €10 (Burgers, pizza, sandwiches, etc.)
• Dinner with Wine – €20 to €40 (At good local restaurants)

PRICES IN MONTENEGRO:

• Beer – €1 to €3
• Cocktails – €4 to €10
• Shots – €1 to €4
• Coffee – €1 to €4
• Soft drinks – €1 to €3
• Bottled water – €1 to €3
• Fast Food – €3 to €10 (Burgers, pizza, sandwiches, etc.)
• Dinner with Wine – €20 to €40 (At good local restaurants)

The prices in Croatian, Greek, Maltese and Montenegrin supermarkets and local markets are very reasonable and similar or lower than other European countries.

For larger groups of 6 or more, filling your own yacht will be easy. The price per person is generally lower and you can guarantee that you are travelling with your friends.

Cabin bookings are great if you want to make new friends. You will be grouped with like-minded people, and not have to deal with chasing and organizing all of your friends. Just book your spot(s) and they can join you when they are ready. If you and your friends book at separate times, we always do our best to make sure you are on the same yacht as long as we are notified at the time of booking.

Yes, we have spot and cabin bookings available.

Bookings can be done completely online via the booking section of our website. Alternatively, you can contact us directly by e-mail at info@sailweek.tours or call us if you have questions or need assistance booking.

Click for contact information.

Local payments applies to all bookings and covers tourist taxes, marina/port fees and fuel for the week. 

This is paid in cash only, in local currency upon your arrival at the departure marina during the SailWeek Check in process. 

Local payments per destination

CROATIA – 600 HRK or €80 

GREECE – €80 

MALTA – €80 

MONTENEGRO – €80

It is one of the most frequently asked questions. There are three different situations, and this is how you will be sure that you are on the same yacht with your friends.

Check more on our blog: Are we on the same yacht?

1. If you book and pay together, you will be together on the same yacht by default.
There is no need to write or ask us to put you in the same boat. When you book, you are going to get the number of the reservation. People with the same reservation number are always on the same boat.

2. If you book and pay separately:
If you have more than one reservation number, add a note (while booking online) with your friends’ names or Reservation numbers and ask us to be together with them, and we will place you together.

For example, Your reservation number is 100/2022. Your friends want to book two months later. While booking online, they will add a note that they want to be together with reservation number 100/2022.

Example:

3. If you and your friends have already made your booking and received Reservation numbers from us and you did not make an earlier note to place you together.
In that case, please, let us know on time, and we will make changes needed to place you together. Please send us an email to info@sailweek.tours with your names and reservations numbers, and we are going to take care that you will be on the same boat.

Please note: We use sail yachts that accommodate 8 to 10 guests.

We recommend a group of 6-10 for a full yacht booking. There are some viable options for as few as 4 people if needed.

Full yachts book quickly, especially in the peak season. If you are travelling with a group, book early to ensure you have the best options!

Yes, you can.

When you rent a full yacht you are responsible for gathering the crew.

There is no minimum number of guests on full yacht options, only maximum regarding the boat capacity.

You can add and change names of the crew members until the very last moment.

First installment has to be paid 48 h after the booking was initially made by head booker.

After you’ve done the payment you can split the cost among the fellow crew mates

First installment (your deposit) required is 10% of the total amount.

Second installment 30% is due 5 weeks after the booking is made.

Third (final) payment 60% of total amount is 90 days before departure.
We will send you friendly email reminders with payment links or bank transfer instructions for easy processing.

NOTE: As soon as you make a bank payment please send us the proof of payment so we can proceed with your bookings in case we don’t get the first installment in the first 48 hours due to the bank proceedings.

CANCELLATIONS BY CUSTOMERS

Free cancellation within the first 48 hours of booking.

If you wish to cancel your changed booking, cancelation rules apply from the date you made your initial booking.

When you commit to coming on holiday with us, we book yachts and make other financial commitments to skippers and sundry suppliers in order to be able to provide you with a holiday.

IF YOU ARE PAYING IN INSTALMENTS/PAYMENT PLAN
Should your circumstances change and you have to cancel, we will need to charge you a cancellation fee in order to offset these financial obligations we have taken on to serve you. We recommend you purchase travel insurance with cancellation cover. It can be bought at all the major insurance companies.

The cancellation fee will be the total value of instalments due up to the point of cancellation.

IF YOU PAID THE FULL AMOUNT WHILE MAKING A BOOKING
If you paid the full amount when booking, the cancellation fee will be the same as it would have been had you chosen to pay by instalments.

Where you choose to cancel your booking, the Head Booker should inform us immediately at info@sailweek.tours.

Within the first 48 hours of booking 0%;
From the date of booking to no later than 35 days (5 weeks) from the booking date 10%
From 35 days (5 weeks) after the booking is made to 90 days before the date of the event (check your booking to see the exact date) – 40%;
From 90 days, or less, prior to the event date (check your booking to see the exact date) – 100%

Please Note: if your payment plan differs to that in the payments section of this page, the cancellation charges shall differ to those detailed above and shall reflect your payment terms. For the avoidance of doubt and by way of clarity, where you cancel a booking with a differing payment plan, we shall retain all sums paid up until cancellation.

CANCELLATION BY US

AGE LIMIT

SailWeek’s targeted population is from 18 to 40 years of age.

If you are above 40 years of age, SailWeek holds the right to cancel your booking due to safety and insurance policy reasons. In that case you will be notified and you will get a full refund.

OTHER REASONS
Although we strive to avoid cancellations, sometimes they are unavoidable and we must reserve the right to do so. We will notify you of any cancellations as soon as possible before departure and you will have the choice to:

accept the altered arrangements,
book alternative arrangements from us of a similar standard to the original booking if available,
We will always refund the difference in price if replacement holiday is of a lower standard and price, or
accept the cancellation and receive a full and quick refund of all monies you have paid to us.

Imagine a difference between a 10-15 year old car and a new car. It’s the same when it comes to boats.

Standard are older and premium yachts are newer and nicer + you get some cool free stuff depending on a route.

For the detailed differences between the standard and premium yachts please check the route you are interested.

• Every SailWeek yacht in Croatia, Montenegro and Malta  is supplied with a WIFI device and has unlimited data for a week so you can freely enjoy your holiday by sharing photos and videos on Social media by tagging SailWeek.

  Unfortunately in Greece there is not an option to have a WiFI on the boat.

  Cafes and restaurants in all SailWeek destinations have free internet access for customers and are easily accessible any time we are not sailing.

A/C is not available in spot/cabin bookings.

Only a few of the biggest and newest mono hulls and some of the catamarans will have A/C available in full yacht bookings.

Air conditioning on a boat is not of the same standard you may be used to on land! A/C on board is designed to be used when docked in the marina whilst sleeping and is sometimes not available in every cabin. The cooling ability is not as powerful as A/C found on land and when used continuously during the day the chance of malfunction increases.

Most of the yachts have 4-5 cabins, which hold 8-10 guests plus the skipper. You will not know who is on your yacht until we do final allocations closer to the departure date. You’ll meet your crew when you come on the boat. We do our best to achieve a well balanced mix of like minded people.

We do not enforce a ratio for our guests. Male/female ratio depends on a guests who booked that week. Most of the weeks it’s s equal, but sometimes can be in favor of females/males.

When it comes to allocating guests on the yachts we always try to make a prefect crew list based on gender, age and mixed nationalities. Crew lists depend on the guests who booked that week. Most of the weeks we have equal gender ratio but sometimes that is not the case. Also the layout of the boats sometimes doesn’t allow us to allocate people the way we want.

For solo travellers and odd groups of friends, we will do our best and try to put you in the bunk bed where you’ll share a cabin with the person same gender. Sometimes the gender ratio is not equal so there is a possibility that you can be grouped with someone of the opposite gender sharing a bunk or a double bed cabin.

Most yachts have an input jack in their stereo system so you can connect your smartphone/music device to the boat system. SailWeek will provide a cable that allows you to connect your smartphone/tablet/portable music player.

Each yacht has an indoor and outdoor common area (saloon). They are compact but comfortable, although they are not especially spacious inside. There is a full kitchen and dining area on each yacht, as well as refrigeration, electricity, speakers, and other amenities.

The cabin rooms are shared. Most yacht cabins have a double bed which will hold two people. Others have bunk beds. The cabins have small cupboards and closets for clothes. There are bathrooms and showers on all yachts.

Please keep in mind that sailing yachts are not luxury hotels. If you have ever traveled in an RV, it is a similar experience…just on the water!

Most small electrical requirements require 240 volt power. The boat will only have 240 volt power when it is docked in the marina, which will likely only be 3-4 nights of the week.

Phones, tablet computers, GoPros, and other similar items can be charged any time via a 12 volt to USB converter on the boat. SailWeek will provide a USB converter for the boat.

There is limited storage space on the yachts, so we recommend bringing your luggage in a soft sided bag. If you are staying in SailWeek destinations for a while and carrying a large suitcase, we advise bringing a soft bag to take what you need for the week on the yachts and put the larger suitcase in the storage we provide for 100 KN per week/ per bag

We sail for between 2-4 hours every day. The islands are relatively close together and you will never be sailing in the open sea out of sight of land.

When we are not sailing, what you do is up to you! You can stay on the yacht or explore the islands. All of the yachts will travel together, which gives plenty of opportunities for combined social activities and regattas.

Safety is our number one priority. Our team consists of experienced skippers. As long as you listen to your skipper, you will be in good hands!

Sea sickness is something that can be managed. Skippers carry nausea/seasick prevention tablets. If you are feeling unwell, let the skipper know and he/she will look after you.

Please note that avoiding acidic foods and drinks and not missing sleep can help prevent seasickness. If you know that you are prone to seasickness, you can prepare for your trip by checking out this website.

Yes, of course. Every yacht comes equipped with life jackets and dinghies. The skippers are more than happy to take you to and from the beach on the dinghy whenever you are anchored off shore.

There is a possibility the yacht you choose when making your booking may not be available. As a result we reserve the right to cancel your booking up to 5 working days from your booking date. In all cases we will endeavour to offer an appropriate alternative yacht. If a suitable replacement is not available a full refund will be offered.

Sailing is an adventurous sport and damages on the boats are sometimes unavoidable. Charter companies own the boats and sometimes the yacht you booked unfortunately may not be available for your week due to damage or other reasons. For that we must reserve the right to replace the boat you have booked. If we are forced to replace the boat, we will notify you as soon as possible before departure and provide you with the same or similar model or standard of the yacht to the original booking. If the replacement yacht is of lower standard or price, we will always refund the difference in price.

All of our crew are fluent in English. They are excellent hosts and will go out of their way to make sure you have an incredible trip!

SailWeek guests have an option to buy tickets for Ultra and Ultra parties through SailWeek during the booking process.

For Ultra week 1 and Ultra week 2 you have an option to buy a 3 day Ultra Europe SailWeek Exclusive Zone ticket.

The difference between Ultra Week 1 and Ultra Week 2 is clearly described in one of our blogs on our website. Please consider that this is an old blog so the dates for 2022 are different from the dates for Ultra 2020 when this blog was written. For detailed differences please visit our website and routes.

You can read more about it at this link

You can pick up your Ultra wristbands at the Ultra Europe Venue, Park Mladezi, Split, Croatia

Friday – July 8th from 10 AM

Saturday – July 9th from 10 AM

Sunday – July 10th from 10 AM

SailWeek flag is going to be in front of the ticket booth.

During the booking process, you can select the option to buy the Ultra SailWeek route without tickets.

The best ticket price is via the SailWeek package. Tickets end up being up to 25% cheaper.
Please note, If you have already bought Ultra tickets privately, you won’t have access to the SailWeek Exclusive Zone.

There are plenty of online services that provide accommodation in the Split area, so there shouldn’t be a problem finding accommodation that suits you best.

For the guests who booked the Ultra route with departure from Trogir, a one-way transfer from ACI Trogir marina to Ultra Europe venue is included in the price and provided by SailWeek.

Ultra 1 guests – Friday
Ultra 2 guests – Saturday & Sunday