SAILWEEK WEBSITE PRIVACY STATEMENT
COLLECTION OF PERSONAL DATA
In order to process your booking, we collect personal details from you together with information we learn about you from your use of our website. These details may include (where applicable) passenger names, addresses, passport or Government issued EU National ID card numbers, telephone numbers, email, payment details. In some instances we may also collect information regarding medical conditions (only for guests who have special medical requirements).
Your data may be used for the following purposes: providing products and services you request, contacting you in the event of a SailWeek product details or time change, statistical and marketing analysis, systems testing, customer surveys, customer relations communications and offering you services and products we believe may interest you.
SHARING INFORMATION ABOUT YOU
We follow strict security procedures in the storage and disclosure of passenger information.
We may disclose your information to government authorities or enforcement bodies for compliance with legal requirements. Also we pass information to charter companies and Port Authorities in order to conclude official Crew lists needed for the cruise.
MY SAILWEEK ACCOUNT
All data collected upon registration in your SailWeek account will be processed in line with this Privacy Statement. At your personal SailWeek account we store all your information such as name, surname, email, nationality, gender, telephone numbers, emergency third party emails and mobile numbers, booking details, payment plan so that you can access it whenever you wish.
You may also store information regarding your medical conditions (only for guests who have special medical requirements) and food preferences.
You may also store details of your and (with their consent) your travel companions’ travel document. We will delete any information of a travel companion collected without the companion’s consent, as soon as we learn about it.
DIRECT MARKETING MATERIAL
From time to time we may contact you with information regarding our sailing product promotions and ancillary products via email. However, you will have the choice to opt in or out of receiving such communications by indicating so at the booking stage. You will also be given the opportunity on every e-communication to indicate that you no longer wish to receive our or their direct marketing material.
We use tracking software to monitor customer traffic patterns and site usage to help us develop the design and layout of the websites. By visiting and using our Website, you or your computer may provide personal data.
LINKS TO THIRD PARTY WEBSITES
ACCESS TO INFORMATION
In accordance with the Data Protection Act 1998 you have the right to access any information that we hold relating to you. You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances, unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances.
We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it.
We may also contact you to ask you for further information in relation to your request to speed up our response.
We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.
We reserve the right to amend these terms and conditions without prior notice by posting the new terms and conditions on this website. Your use of this website and any dispute arising out of such use of the website is subject to the laws of England and Wales.